Checklist: Telecom and Mobility Management Activities

Telecom and Mobile Activities Checklist

Use this checklist to start assessing how your organization is managing the different components of your Telecom and Mobility ecosystem, either internally or externally -- and to what extent.

Areas of Telecom and Mobility Management

Technology Management

  • Technology Architecture
  • Proactive Network Monitoring
  • Mobile Device Management (MDM)

Financial Management

  • Deep dive audit & optimization
  • Monthly invoice management
  • Cost allocation
  • Proactive bill dispute & credit recovery
  • Spend analysis

Vendor Management

  • Telecom carrier liaison
  • Vendor scorecard
  • Objective vendor selection
  • Contract negotiations
  • Ongoing contract management
  • SLA monitoring

Asset Management

  • Asset baseline development
  • MACD Management
  • Asset Utilization analysis

User Support

  • Telecom & mobility support desk
  • Carrier escalation
  • Mobile depot
  • Incident management
  • Order management
  • Mobile policy creation & enforcement